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(0044)(0)161 720 8818

Delivery


Deliveries to UK mainland are charged at £7.50 per case and part case

Please order in dozens, half dozens and 1,2 & 3 packs to maximise safe shipping.

You will normally receive your delivery within two working days of dispatch, Monday to Friday, 8am to 6pm.

Please contact us should this not be the case.

Please note: We operate a signature service on deliveries whenever possible.

Goods can be left unsigned for, but you must request this, with instructions on where to leave the goods should you be out.

Any goods that have been left according to instruction and not delivered over the recipients threshold are left at the buyers risk.

Orders for Next Week Day delivery must be received by 2pm on the preceding working week day (excluding bank holidays) so that we have time to pack them.

Deliveries to other UK postcodes are charged at the rates below

Postcode delivery charges

You should allow up to 6 working days for delivery to these areas.

 

We always do our very best to achieve our stated delivery times but please note we cannot be responsible for circumstances beyond Smithfield Wine control including, but not limited to, adverse weather conditions and supplier & carrier difficulties.

Despatches to the Republic of Ireland, the EU and elsewhere are by individual arrangement and are not orderable online.

Due to the customs paperwork involved we do not normally consider despatches of less than 10 cases. Please contact us regarding delivery abroad or call us on 0161 477 5405

Unless advised otherwise, you will normally receive your delivery within two working days, Monday to Friday, 8am to 6pm.

If a delivery time or date is quoted at any time by the vendor or it's delivery agents, the vendor shall incur no responsibility should such a delivery not take place at the quoted time or date. Time for the delivery shall not be of the essence. We use a courier service to deliver our wines. Delivery is normally made within 7 working days of receipt of order. If we cannot deliver within 30 days of receipt of your order we will inform you immediately and agree another time for delivery. Should we fail to agree, we will offer you a complete refund.

Please ensure the correct address is provided and recipients are able to accept deliveries or give an alternative delivery point such as “leave with neighbour” or “leave in porch. Refused and failed deliveries will be returned back to Smithfield Wine at a cost of £14.50 payable by the buyer. If no-one is available to receive the goods our carrier will notify the recipient of the attempted delivery with a "Card" placed through the letter box. If the items are not claimed within 5 days they will be returned to Smithfield Wine at a cost of £14.50 payable by the buyer.

 Claims for Breakages or Shortages

Carriers must be informed of breakages or shortages at the time of delivery or as soon as possible after this time. We must have confirmation of these breakages or shortages within 7 days of the delivery, either by telephone or email.