Frequently Asked Questions (FAQs)

Don't forget, if you have any questions about our products and service, you are welcome to contact us by phone, fax, email or in person. We pride ourselves on being your "Personal Wine Merchant".

Product Information

• What is the minimum order I can place for wines?
• Is it safe to order using my credit/debit card on your site?
• I am still a little uneasy about using my credit/debit card on the Internet. Are there any other ways I can order?

What is the minimum order I can place for wines?

There is no minimum order requirement. However the minimum delivery charge is £7.50 up to a mixed case so it makes sense to order up to 12 bottles.

Is it safe to order using my credit/debit card on your site?

Yes. Once you reach the stage where you have to enter you credit card information, you will be automatically connected to a Secure Server. If you are using Internet Explorer as your web browser, you will see a small, secured yellow padlock at the bottom right hand side of your screen. This indicates that it is safe for you to proceed with your order.

I am still a little uneasy about using my credit/debit card on the Internet. Are there any other ways I can order?

Yes, you can also phone, fax or e-mail your order to us. We will accept your credit card details over the telephone.