Our Trading Terms and Conditions

Legal Age
In accordance with UK law when you place an order with smithfieldwine.com you warrant that you are at least 18 years of age and that you are legally capable of entering into binding contracts.

Quality Guarantee for Wines
smithfieldwine.com will provide a full refund if any wines turn out to be faulty. All refunds will be provided as soon as possible and at the latest within 30 days of the agreement to refund. We may ask for the items to be returned for inspection and the costs incurred will naturally be credited.

Claims for Breakages or Shortages
Carriers must be informed of breakages or shortages at the time of delivery. We must have confirmation of these breakages or shortages within 7 days of the delivery, either by telephone, email or fax.

Minimum Order
There is no minimum order requirement. However the minimum delivery charge is £7.80 up to a mixed case of 12 so it makes sense to order 12 bottles.

Availability
All items are offered subject to availability. Where an item in unavailable an alternative of similar quality and price will be offered.

Vintages
Vintages are subject to change without notice, though due notice will be given where possible.

Prices
Prices are quoted inclusive of UK VAT and duty at current rates and are subject to change without notice.

Payment
Payment is due on order by cheque or accepted credit/debit card as indicated on the web site. Cheques should be made payable to Smithfield Consulting Ltd. and should be drawn on a bank domiciled in the United Kingdom.
Goods will be dispatched when the cheque has cleared.

Cheques Returned
Cheques returned unpaid will be subject to a charge of £10 per presentation.

Overdue Accounts
The vendor reserves the right to charge interest at 2.5% per month or part thereof on overdue accounts, calculated from the due date until the the date full payment has been made.

Reservation of Wines
Wines can only be held on reserve for customers if paid for in full. Paid reserves will only be held for a period of 4 weeks, beyond which storage will be charged.

Delivery
If a delivery time or date is quoted at any time by the vendor or it's delivery agents, the vendor shall incur no responsibility should such a delivery not take place at the quoted time or date. Time for the delivery shall not be of the essence There are surcharges for delivery to the Scottish Highlands and Islands. Please call for details.

Title to the Goods
Title to the goods remains with the vendor until such time as all goods supplied by the vendor to the purchaser are paid in full.

Receipt of Orders
Receipt of orders will constitute acceptance of these terms.

Cancellation
You have the right to cancel your order, for any reason, within 7 working days from the day you receive the goods. You will however have to pay the cost of returning the goods to us. We will refund the balance of of your money within 30 days of any cancellation.

Statutory Rights
These terms do not affect your statutory rights if you are purchasing as a consumer.